ACCOUNT CANCELLATION PROCESS

Account Cancellation Process

1. Log in to the CAS APP.
2. Press and hold a device to delete it (all devices must be removed before proceeding).
3. Select your profile picture to enter the personal information settings page.
4. Click Delete Account.
5. Click YES.
6. Obtain the verification code, enter it, and click Yes to complete the account cancellation.

Account Cancellation Requirements

• The account must not be linked to any devices. You must unbind and delete all devices before cancellation, or the process will fail.

Final Reminder:

• Account cancellation is irreversible.
• You will no longer be able to log in to the CAS APP.
• You will not be able to use the CAS APP to bind or control devices.
• You will no longer have access to any services or information from CAS.

If you have any queries  please contact us at:

7 City Link Drive, Cararra QLD, 4211
service@crystalas.com